Customer Testimonials
Awesome experience
Nikita is as an excellent sales professional, very fast very knowledgeable and also very fun! Highly recommend!
Good service fast service free water and nice employees and well mannered people that were vary helpful
Dave was fantastic. Friendly and efficient. I couldn’t recommend him more! He has all of my referrals going forward!
We had such a great experience at Depaula Chevrolet! Mo went above and beyond to answer all of my questions. He made sure I got everything I wanted with my vehicle. Such great service!
I wanted to take a second to thank Damien for everything he did for us with our vehicle purchase. He was absolutely phenomenal from the very beginning all the way to the end. He was professional, polite, caring and so easy to do business with. He made the process so effortless for us & im very grateful I had him for a salesman. I couldn’t have asked for a better experience. Thank you very much !! I’m a very happy customer & definitely recommend him & DePaula to anyone looking to purchase a vehicle. Everyone is very accommodating and ... Read More DealerRater - Nov 5, 2026
If you’re looking to purchase a new vehicle ask for Dave Barry! ⭐⭐⭐⭐⭐ Couldn’t have asked for a better experience! He was attentive, easy to work with, and made sure we got exactly what I was looking for. Definitely recommend working with him!
Dave Barry was exceptional. He made the process absolutely seamless and was very knowledgeable. We now buy ALL of our vehicles through him whether it be business or personal. He’s truly the best in the game & will take the best care of any customer he has. I highly recommend him when it comes to buying a new car!
Dave Barry is the BEST in the game! There is no one else I would go through when it comes to purchasing a new vehicle. From start to finish, the experience was excellent. He was knowledgeable, professional, responsive, and genuinely made the entire process smooth and stress-free. He went above and beyond to make sure everything was taken care of and that we were happy with our purchase. If you’re looking for someone who is honest, helpful, and truly cares about his customers, I would absolutely recommend him!
I made an appointment for 1pm and I was waiting for my vehicle at the dealership. I didn’t leave until 4:30pm. The service department was short staffed, the inspection device was broken and the one staff person was trying to fix this tool, and on top of my inspection, this same person had to do an alignment. The staff were kind and apologized both at the drop off and when letting me know it was done. However, this is a clear demonstration that DePaula does not sufficiently staff their departments, does not maintain their tools and requires far too ... Read More Google - Nov 2, 2026
Everyone who helped me buying my car was helpful. Kahn sold me my car. He was awesome to deal with. The gentleman’s who shadowed that day with Kahn was also great. Both were very accommodating and super nice. Kahn listened to what I wanted in a car and no pressure. Explained everything fully. Took me on tour of service and the other areas of the building. Just excellent service. Everyone was super nice. Jennifer at the desk was friendly. The manager was super nice and helpful. Great experience.
Outstanding job!!
Bill is absolutely amazing. Highly recommend
Depaula went above and beyond for us. Very happy with using Depaula Chevrolet
Great dealership with no games played
Buying from DePaula was pretty easy to say the least. Damien was great with getting me the truck I wanted for the deal I needed. Will definitely be buying from here again!
Very helpful!
Very gracious for the staff there including Chuck Richardson who were able to get me in on short notice with little wait time for my repair.
depaula and mark are the best!!!
(Translated by Google) I took my 2015 Chevrolet to the repair shop—and I still have a bill of over $400 to pay—but when I picked up the vehicle, I noticed a sensor was disconnected. I didn't have any problems with the oxygen sensor; I don't know why it was disconnected. The reason I took the car in was that the mileage wasn't showing up on the dashboard. They charged me over $200 just for the diagnostic fee. Three days later, I contacted them, and they told me they would need another hour of diagnostics. Three more days passed, ... Read More Google - Oct 19, 2026
Dave Ethan and my finance guy we all great I had a very nice experience
Depaula Chevrolet went above and beyond to get us the car that we wanted. We really wanted a specific color and trim level of our Chevy Bolt and the only car available was 3.5 hours away from us. We called them to find out how we could arrange a pick up and after working with all of their amazing staff, they offered to drive the car 3.5 hours and delivered it to our front door! It was a fantastic buying experience, I only wish we lived closer so I could bring them more of my business.
De Paula is fine. The salesman Damien D was outstanding! I’d recommend him to everyone! Thank you Damien!!😊
Working with Bruce was a pleasure, he took great care of me.
Just took delivery of my 2026 Chevy Blazer. What a wonderful buying experience! George and Manny made the whole process smooth and straight forward. Definitely recommending DePaula to family and friends!
Would definitely buy another vehicle here again staff was accommodating help me with the loan process and all insurance documents.
From the moment I was greeted by Damien I could feel his excitement enthusiasm and authenticity. Damien was very knowledgeable walked through every aspect of the transaction. 10 out of 10 I would recommend buying from Damien! Easily the best experience I've had purchasing a vehicle
Younas and Nikita did a great job ensuring that I got the best deal for the right vehicle for me and my family
Many thanks to Damien Didonatis and the staff at Depaula Chevrolet for making my purchase of a new Chevrolet Equinox a very memorable one! I received excellent service. and attention to my needs. Looking forward to my new ride back to New Jersey.
My husband and I have been doing business with DePaula Chevrolet since 2001. We have always had good experiences with the Service Department and with the Sales Department. Our first salesperson was Dario Arango and we appreciated how well he took care of what we wanted and his actual personality. We were actually sad when he retired because we trusted him. Fortunately with our recent purchase, we got a recommendation for Damien Dedonatis. Damien has knowledge about the vehicles he’s selling and also wants to understand your needs for your purchase. He also has an excellent personality. You spend a ... Read More DealerRater - Sep 24, 2026
I truly cannot say enough good things about Damien at DePaula Chevrolet\! From start to finish, he went above and beyond to make sure we had the absolute best experience possible\.
Damien worked tirelessly to help get my husband into his first\-ever brand\-new vehicle — and not just any vehicle, but his dream truck\. He was patient, knowledgeable, honest, and incredibly dedicated throughout the entire process\. We never felt like we were just another sale\. He genuinely cared about making sure everything worked out for our family and took the time to answer every question, work through every detail, ... Read More DealerRater - Sep 20, 2026
Very dependable service department. They do a great job on service
The service department is very efficient, accommodating and friendly.
Had an amazing experience picking up my 2026 Chevy Silverado with Khan! The entire process was smooth and stress-free. Khan was very easygoing, patient, and never made us feel pressured. He took the time to go over different options and worked with us on different payment options to find what worked best for us. Highly recommend Khan if you’re looking for a great car-buying experience! Thank you for making the process so easy!
An 830am appointment means thats your check in time. Not when your vehicle will be serviced. A oil change and inspection was estimated to be done by 1030am. Nah.
WHERE TO START? Worst service ever! Go in for a simple express fix and have to spend 2,000, then to still have issues. Take it back pay money issues never get fixed. Over charge you for anything. Doesn’t matter what team they put you on. Their goal is to make you spend money never fix the issue for them to over charge you. Never go there for anything do not bring any vehicles you own to them your better off having a personal mechanic rather than them & charge $200 an hour for labor when they milk the time for the ... Read More Google - Sep 15, 2026
They are a great place to shop for and buy cars. Staff is super helpful and nice.
I had an overall great experience. The salesman was excellent. I’d recommend Damien Dedonatis to everyone.
George Dejesus and DePaula have been treating me well since 2011. This is my Dealership hands down. The service is exceptional
Our experience with DePaula Chevy has been a nightmare. I have repeatedly contacted the service department and specifically asked to speak with the service manager regarding ongoing concerns, but I have not received a call back.
One of my biggest concerns involves our vehicle’s warranty. Due to ongoing issues that were being addressed while the vehicle was still under warranty, I was specifically told that our warranty coverage would continue beyond the expiration date because of these unresolved issues. I have tried several times to get clarification and follow up on this, yet my calls have gone unanswered.
It ... Read More Google - Sep 1, 2026
Purchased a used suburban in June of this year and everything was fantastic, our sales person mo was really great. I was actually raving about the service we received when we purchased to everyone i know we were so impressed.60 days later to the day transmission goes. I called depaula first because I bought it there assuming they would stand behind the vehicle they sold me. I live an hour away which is why I called first. Well the answer is a giant no they do not stand behind what they sell because I did not purchase an extended warranty....... Read More Google - Sep 1, 2026
Great people to work with. Very helpful
Dealership is amazing and the team is so helpful every step of the way and will make it happen!! I appreciate everything they did for me and i love my brand new vehicle!!
If you come here for service, ask for a better price. I saved 50% on the total bill simply by asking them. It makes me wonder where they come up with their pricing to begin with if they were able to fold the cost in half.
Still waiting for part to repair...truck is only a little over a month old and will be over a week since check engine light came on. I do have a loaner which is good but waiting over a week for a fuse is unacceptable IMO.
My experience with Depaula was excellent. Bill Magee went out of his way to find me the truck I wanted as DePaula did not have it in stock. The entire process was seamless and easy. I never felt any pressure to buy add ons I did not want. Highly recommended!!
Very nice people, fast service, clean and warm atmosphere. Great experience AAAAAAAAAAA+++++++++
Great place to do business. Very professional service department.
Due to transmission issues on a recent trip I had to leave my truck in Albany. GM wouldn’t warranty the work, their Re-unite nor rental reimbursement programs because I didn’t follow service specs, a big bummer for me as the truck was still within the warranty age and mileage limits. Regardless the service team at DEPAULA was great to work with and made a point to get my truck back to me no charge. Pretty cool considering I live 400+miles away in NH.
Next time I buy, I may just call DEPAULA! It would be a good excuse ... Read More Google - Aug 12, 2026
Every employee was friendly, dressed professionally, knowledgeable and extremely helpful throughout the buying experience. We love our new RST Suburban!
Was only there dropping a friend off to pick up his truck. They did a good job and treated him well.
One of the best car buying experiences we have had. I would recommend them to anyone. Thankful we had great people to help us in purchasing our new car. Our sales consultant Joseph was the best in helping get us what we wanted
Bruce Hathaway did a great job of understanding and providing what I needed. He was very professional and delivered on everything he promised.
I had a positive and professional experience at DePaula Chevrolet! The process was quick and easy!
Damien did a great job helping out to put this deal together. He communicated clearly the status of the transaction through the day of me picking up the vehicle.
I took my car there twice and both times i got my car back the tires were making a unusual noise that wasn't there when i took it in when i call there always saying there going to call me back I'm waiting since, when i explain the problem there saying that's not there problem, but at the same time there the ones who did work on my tires how is it not your problem. very poor customer service, and i still have to come out of pocket to fix this problem.
Thank you to everyone that was involved in the purchase of my new vehicle today at DePaula Chevrolet. My salesman Damien DeDonatis was awesome. He listened to my concerns and showed me many vehicles that fit my lifestyle , then after my decision he worked with me to get a payment that I would be comfortable with. He took care of everything and all I had to do was pick up the car, a 2026 Chevrolet Trailblazer, and drive away the next day. The teamwork of everyone involved was excellent. I will definitely recommend this dealership to everyone.
I couldn't believe how easy and fast things went. I was so overwhelmed with excitement. The deal we made fit into my budget and I got exactly what I wanted. From the color to the features, right down to the comfort of sitting in my new vehicle. I left with tears in my eyes. Extremely friendly, explained everything thoroughly. It truly was a GREAT experience. Thank You Damien! Thank You to all at Depaula Chevrolet!!!
I bought a 2026 Chevrolet Trailblazer in Dec. 2025 at DePaula Chevrolet. Apparently a mistake. It currently has 4970 miles on it. I just got back from Mavis Tire to replace a defective tire that I was told wasn't covered on the new car warranty. $236.19 out of my pocket.
From the side of the road after a side blow out for no reason, I called my salesman and he told me it wasn't covered. I called AAA and had the donut put on and drove the 12 miles home. I called DePaula service department and talked to Chuck and he had no ... Read More Google - Jul 15, 2026
Had work done to my brand new 2026 Chevy Silverado trail. Boss technician left dirt all over the floorboards, sweaty greasy marks all over my steering wheel gear shifter, and on the outside on the bed of my truck the doors and the windows no respect for people’s property did not even take the time to vacuum the dirt or wipe down where the marks were.
Go elsewhere if you need parts. I was waiting over 10 minutes after ringing the bell at the parts window. I got to hear the assistant parts manager, Bryan Sarafin, and another employee make racist jokes instead of assisting customers. Very unprofessional and extremely disrespectful.
Go to Toyota or Honda dealer. Chevy vehicles are not reliable and repairs are costly.
The front of house service was exceptional as always. But I spent 1,600$ for an oil change and tire rotation, a transfer case flush and refill, a transmission flush and refill, new rear brakes and rotors, and then there was a recall for an undercarriage stabilization bar. Upon returning home, which is 40-miles away, and ever since, there is a crackling and rumbling sound of metal every time the transmission shifts. Whatever was removed to perform the work, was not installed back properly. I don’t know if it’s a heat shield or a metal plate to protect the undercarriage ... Read More Google - Jun 4, 2026
I custom ordered my 2024 corvette Z51 in 2023 for my college graduation at 23y/o. Spent a little over 6 figures on this. Had 2.6 great years with my vehicle. Did all my routine Maintainence on time. Until I brought my car in for a bumper to bumper warranty work a month ago. The rear suspension assembly on the driver side needed replacement and they covered it but shortly under 1k miles the rear axle on the same side gave up and the car is at 36,081 miles now. 81 miles over bumper to bumper. Everything was fine until I had the phone call with ... Read More Google - Jun 3, 2026
I got my usual service done, oil change & tire rotation. I am really disappointed. My front passenger tire was missing a lug nut and one fell off next to my traverse. The other lugs were loose. I had to tighten the lugs on all 4 tires. I ordered a new lug nut from GM parts direct . There is no sense in calling the dealership and getting the run around for a $10.89 part.
I've had my car serviced here since I purchased it here. Maybe just a fluke. I'm just happy I didn't lose a wheel on the ... Read More Google - May 31, 2026
As a first responder I was told it didn't apply when buying a used(program) vehicle through Depaula Chevy. Ask them to take a $1000.00 off an asking price, added additional cash down and trade. They were not willing to consider the price drop. A thousand dollars stopped the deal... If your considering Depaula Chevy, do yourself a favor and reconsider... I'd recommend Denoyer Chevy.
Went for an oil change...spent 1.5 hrs waiting....Jorge stated normal cost of the oil change was $180...but he used a couple to bring it down to $135. While waiting I called the service dept and spoke to a young lady who stated that the normal cost of the oil change and tire rotation is 125 plus tax...basically the advisor lied to my face.....will not be going back for service of any kind.....
I had a great experience here. George was an amazing help from start to finish. Highly suggested.
Much thanks to Steve in Depaula Chevrolet I T DEPARTMENT….Very knowledgeable, polite & patient with This 74 year old Neanderthal who was in need of significant info for his 2026 Corvette …. He discovered issues with OnStar & completed basic services - settings that were never explained or activated at other Chevy dealership where car was purchased….Nice guy to deal with . Steve’s a great asset to Depaula Chevrolet. Thanks Mike
Had a very bad experience at the DePaula Chevrolet this place will rip you off they don't try to give you any deals even on used vehicles or new vehicles cuz my wife tried to buy a vehicle there and they were trying to charge her $12,000 more we went to the neuer she got the same vehicle for $49,000 they're very good at ripping you off and I will never buy a vehicle from the Paula Chevrolet ever again and I will tell all my friends and I hope this place closes down eventually thank you
Exceptional All the way the whole process was amazing and because I didn’t even think I could get a car
Awesome salesperson. Highly recommended him to other people. Place and everyone esle was good to
Chevy vehicles are not good anymore , nothing but issues in new vehicles and the wait times are crazy not worth it at all !
Need a car go to Depaula chevy of albany NY.They work so hard to help to get you into a new or used car or truck. When you get there ask for Damian he's the best. Hes very nice and takes good care of you. Thanks Damian.
We are repeat customers and actually followed Damien when he headed back home to DePaula. From start to finish, he makes the entire car buying process seamless! He’s energetic, friendly, and wants to get you the absolute best deal he can. You can’t help but smile when you are in his presence!
They sent me a code for 2 free ski tickets to Whiteface this year. It says in the small print I must use the code on there website before the season ends. Their website has been broken all season and I can not receive the tickets! I have called dozens of times and they forward me to an answer machine each time! They are just waiting for the season to end then they will reply. Come on! Never buying another vehicle here out of morals.
They sent me a code for 2 free ski tickets to Whiteface this year. It says in the small print that I must use the code on their website before the season ends. Their website has been down all season, and I cannot receive the tickets! I have called dozens of times, and they keep forwarding me to an answering machine! They are just waiting for the season to end, then they will reply. Come on! Never buying another vehicle here out of morals.
I went to this dealership because they had the specific vehicle I wanted - a Toyota they had taken in on trade. I don't regret my choice but there was nothing about my experience that would make me recommend them to anyone else.
When I first saw the car the interior was filthy - seriously, white powder of some sort all over the floorboards and seats, mats not installed. It was detailed before we closed the deal but not especially well - Hoffman's did a better job in 30 minutes and that's saying something.
The sales process was ... Read More Google - Mar 17, 2026
Khan was amazing, made my daughters fist time buying a great experience. She walked in knowing what she wanted and price and walked out extremely happy
Damien made the impossible, possible in a very short amount of time. I cannot say enough good words for him and the finance team. A totally seamless experience. Resounding thank you to all involved !
Never coming back again, horrible service always trying to make you spend more. No thank you at all for anything from there
I recently ran into an electrical issue with my 2022 Chevy Silverado that required repairs to the driver-side rear tail light. At first, it appeared that I would have to cover the full cost of the repair myself. I reached out to David Barry, who originally sold me the vehicle, to explain the situation.
David and his Sales Manager, Manuel Guerrero, were both very helpful and gave me the contact information for a representative at DOWC, the company I purchased my extended warranty through.
I spoke with Anthony Pizzimenti at DOWC, and he couldn’t have been more personable, friendly, and ... Read More DealerRater - Mar 4, 2026
Damien made what can be very stressful a very positive overall experience. Great customer service!
Went there for an ongoing problem with the remote start on my wife's chevy cruze. I was trying to explain to the automotive clerk that Ive been to a different chevy dealer for the same problem and that I had the invoice for the work I paid to have done but he cut me off saying there were no free services at his location. After he and I went back and forth about why he assumed I was her for free service or why would I pay twice for the same service from another authorized chevy dealer I asked ... Read More Google - Mar 2, 2026