Customer Testimonials
Just took delivery of my 2026 Chevy Blazer. What a wonderful buying experience! George and Manny made the whole process smooth and straight forward. Definitely recommending DePaula to family and friends!
Would definitely buy another vehicle here again staff was accommodating help me with the loan process and all insurance documents.
From the moment I was greeted by Damien I could feel his excitement enthusiasm and authenticity. Damien was very knowledgeable walked through every aspect of the transaction. 10 out of 10 I would recommend buying from Damien! Easily the best experience I've had purchasing a vehicle
Younas and Nikita did a great job ensuring that I got the best deal for the right vehicle for me and my family
Many thanks to Damien Didonatis and the staff at Depaula Chevrolet for making my purchase of a new Chevrolet Equinox a very memorable one! I received excellent service. and attention to my needs. Looking forward to my new ride back to New Jersey.
My husband and I have been doing business with DePaula Chevrolet since 2001. We have always had good experiences with the Service Department and with the Sales Department. Our first salesperson was Dario Arango and we appreciated how well he took care of what we wanted and his actual personality. We were actually sad when he retired because we trusted him. Fortunately with our recent purchase, we got a recommendation for Damien Dedonatis. Damien has knowledge about the vehicles he’s selling and also wants to understand your needs for your purchase. He also has an excellent personality. You spend a ... Read More DealerRater - Sep 24, 2026
I truly cannot say enough good things about Damien at DePaula Chevrolet\! From start to finish, he went above and beyond to make sure we had the absolute best experience possible\.
Damien worked tirelessly to help get my husband into his first\-ever brand\-new vehicle — and not just any vehicle, but his dream truck\. He was patient, knowledgeable, honest, and incredibly dedicated throughout the entire process\. We never felt like we were just another sale\. He genuinely cared about making sure everything worked out for our family and took the time to answer every question, work through every detail, ... Read More DealerRater - Sep 20, 2026
Very dependable service department. They do a great job on service
The service department is very efficient, accommodating and friendly.
Had an amazing experience picking up my 2026 Chevy Silverado with Khan! The entire process was smooth and stress-free. Khan was very easygoing, patient, and never made us feel pressured. He took the time to go over different options and worked with us on different payment options to find what worked best for us. Highly recommend Khan if you’re looking for a great car-buying experience! Thank you for making the process so easy!
They are a great place to shop for and buy cars. Staff is super helpful and nice.
I had an overall great experience. The salesman was excellent. I’d recommend Damien Dedonatis to everyone.
George Dejesus and DePaula have been treating me well since 2011. This is my Dealership hands down. The service is exceptional
Great people to work with. Very helpful
Dealership is amazing and the team is so helpful every step of the way and will make it happen!! I appreciate everything they did for me and i love my brand new vehicle!!
If you come here for service, ask for a better price. I saved 50% on the total bill simply by asking them. It makes me wonder where they come up with their pricing to begin with if they were able to fold the cost in half.
Still waiting for part to repair...truck is only a little over a month old and will be over a week since check engine light came on. I do have a loaner which is good but waiting over a week for a fuse is unacceptable IMO.
My experience with Depaula was excellent. Bill Magee went out of his way to find me the truck I wanted as DePaula did not have it in stock. The entire process was seamless and easy. I never felt any pressure to buy add ons I did not want. Highly recommended!!
Very nice people, fast service, clean and warm atmosphere. Great experience AAAAAAAAAAA+++++++++
Great place to do business. Very professional service department.
Due to transmission issues on a recent trip I had to leave my truck in Albany. GM wouldn’t warranty the work, their Re-unite nor rental reimbursement programs because I didn’t follow service specs, a big bummer for me as the truck was still within the warranty age and mileage limits. Regardless the service team at DEPAULA was great to work with and made a point to get my truck back to me no charge. Pretty cool considering I live 400+miles away in NH.
Next time I buy, I may just call DEPAULA! It would be a good excuse ... Read More Google - Aug 12, 2026
Every employee was friendly, dressed professionally, knowledgeable and extremely helpful throughout the buying experience. We love our new RST Suburban!
Was only there dropping a friend off to pick up his truck. They did a good job and treated him well.
One of the best car buying experiences we have had. I would recommend them to anyone. Thankful we had great people to help us in purchasing our new car. Our sales consultant Joseph was the best in helping get us what we wanted
Bruce Hathaway did a great job of understanding and providing what I needed. He was very professional and delivered on everything he promised.
Nikita was amazing. He went above and beyond to make this INCREDIBLE deal happen for me. My Traverse is an absolute dream come true; I never thought I'd be here today, but Nikita brought my dream to fruition. Thank you for everything!
Going here is always a great experience the salesmen and staff are so professional and friendly it's nice to see that they have not changed keep up the good work 👍👍👍
My wife and I are extremely impressed with the experience we received at DEPAULA Chevrolet in Albany NY. We were in the market for new or used truck and from the moment we walked through the front door of the DEPAULA dealership we were welcomed and immediately taken care of.
Our sales consultant Mo Toukhi introduced himself and pleasantly walked us through the process. We initially settled on a beautiful brand new Silverado, black on black with the four cylinder turbo. During the test drive the truck performed very well, plenty of torque and power. We haul a travel trailer ... Read More Google - Aug 3, 2026
Always a great experience when going to DePaula they take care of their customers and prices not too high for the services they provide.
Excellent
Great service.
I had a positive and professional experience at DePaula Chevrolet! The process was quick and easy!
Awesome experience! Marc was a fantastic salesman
My 2015 Chevy Equinox had a recall for the wiper motor..called the dealership they got me a appt the next day. I dropped It off a day early..they fixed it that day 3 hrs later I picked up my car..the service is exceptional from the phone to check out..thank guys!!!
Mo was friendly and knowledgeable and asked the right questions to get me in the right truck for me.
Damien did a great job helping out to put this deal together. He communicated clearly the status of the transaction through the day of me picking up the vehicle.
I went in for a service call; oil, tire rotation and alignment. Worked with the DePaula green team and Julio Jorge. Julio was excellent to work with. There was an issue after the servicing with a tire sensor. The dealership was able to fit me in the following morning to replace the sensor and Julio did a great job handling the situation and my visit.
Recently purchased a car from DePaula Chevrolet. By far the best experience I have had with dealerships. I’m sure everyone out there has their favorite and pros and cons, but this dealership went above and beyond to make my experience easy and smooth. I dealt with a salesman named Mo. By far the most personable and professional I have ever dealt with. He made the process easy and was easy to talk to. Answered all my questions. I would highly recommend this dealership and ask for Mo!
Thank you to everyone that was involved in the purchase of my new vehicle today at DePaula Chevrolet. My salesman Damien DeDonatis was awesome. He listened to my concerns and showed me many vehicles that fit my lifestyle , then after my decision he worked with me to get a payment that I would be comfortable with. He took care of everything and all I had to do was pick up the car, a 2026 Chevrolet Trailblazer, and drive away the next day. The teamwork of everyone involved was excellent. I will definitely recommend this dealership to everyone.
I couldn't believe how easy and fast things went. I was so overwhelmed with excitement. The deal we made fit into my budget and I got exactly what I wanted. From the color to the features, right down to the comfort of sitting in my new vehicle. I left with tears in my eyes. Extremely friendly, explained everything thoroughly. It truly was a GREAT experience. Thank You Damien! Thank You to all at Depaula Chevrolet!!!
Great overall experience Chuck Richardson is Outstanding!!!
If your going to buy a car or truck go see Tony Orlando great guy to buy a truck from.
Excellent no pressure tech.
Oil changed entire rotation
The mechanic identified the problem, ordered the part and it was installed two days later. The quote I was given was what it cost me
Bruce, you are the best. Thank you so much for everything. J, we couldn't have done it without you. Thank you both.
Sales team was fair and easy to work with. Got great deal that worked for me.
Amazing service from the maintenance department, Dennis has a great team! They all deserve a raise!
I had an outstanding experience working with Kahn! From start to finish, he went above and beyond to make the entire car-buying process smooth, stress-free, and enjoyable. He was incredibly friendly, knowledgeable, and never made me feel pressured. Kahn’s work ethic and dedication to finding the right vehicle for me truly stood out. He took the time to answer every question, kept me informed throughout the process, and made sure I left completely satisfied. If you’re looking for someone who genuinely cares about their customers and is willing to put in the extra effort, I highly recommend asking ... Read More Google - Jun 29, 2026
Mark and the staff at DePaula were fantastic to work with. They listened to my needs and helped me get the van I needed to start my new business, all at the monthly payment I was aiming for. Truly a great experience.
Chuck and the service team were incredibly helpful and the pro Technicians and Mechanics did a great repair. Positive experience all around, I recommend them.
Pulled into this dealership by accident. My car was having issues 3 hours into a 6 hour trip. They are amazing took my car in every single person greeted me asking if i needed help. I explained I was at the wrong place and they still welcomed me with open arms. Gave me a ride to car rental and called me a day later to tell me how to get reimbursed as well as trip interruption (so when my car is complete Chevy will return it to my home). Such an excellent experience Alana was especially amazing. Thank you to all at ... Read More Google - Jun 19, 2026
Bruce was really great to work with and made the whole process quick and easy!
Alex took very good care of me ..completing my maintenance work on time as promised...
Although the service advisor diligently kept me informed of the progress in attempting to identify and fix whatever module is involved in updating the Chevy app, he said that it would get to 90 to 95% and then drop. The right front tire was patched, and that fixed the issue with repetitive pressure loss, but this is the third tire which has required either patching or replacement, and I don't drive off-road.
Go to Toyota or Honda dealer. Chevy vehicles are not reliable and repairs are costly.
Came in for an oil change, and was told that I needed rear brakes my service advisor Julio didn't try to push Anything I didn't need he explained and listened to me !
Damien, Top notch salesman. Will buy again from him in the future. The whole experience was great, Thank you
Chuck went beyond service. Thanks man
Brought my car to DePaula Chevrolet for service and was taken great care of. I had a unique situation, and Alana asked the right questions to get me taken care of exactly how I expected to be. She even told me about how I had the option to make payments on the repair, which really meant a lot to me. I would not have been able to pay in full and of course I needed my vehicle back as soon as possible! I will absolutely recommend DePaula service to anyone in need of repair.
Great job by the whole team. Mechanic went above and beyond driver was pleasant and courteous, and service consultant team leader had all the answers. Thank you.
Lucas and Chuck provided excellent customer service. The shuttle driver was also very friendly and provided me with a safe, comfortable ride to work.
The service department leadership is very attentive to customer concerns. They are top notch in issue resolution. Alannah Carpinello is a gem. She’s a real asset to the DePaula organization.
It was fast friendly and most importantly timely Chuck Richardson was an amazing help kept me up to date with everything that went on with my truck couldn’t have asked for a better experience
Always a good experience, we feel like the advisor Julio listens to us and recommends services that are necessary. Julio maintains constant communication and always has a positive attitude.
Alannah was great to work with. She’s kind, professional, and made the whole process easy. Highly recommend her!
The service was excellent and they work very hard to get you out in a timely manner.
I had a great experience here. George was an amazing help from start to finish. Highly suggested.
Much thanks to Steve in Depaula Chevrolet I T DEPARTMENT….Very knowledgeable, polite & patient with This 74 year old Neanderthal who was in need of significant info for his 2026 Corvette …. He discovered issues with OnStar & completed basic services - settings that were never explained or activated at other Chevy dealership where car was purchased….Nice guy to deal with . Steve’s a great asset to Depaula Chevrolet. Thanks Mike
Exceptional All the way the whole process was amazing and because I didn’t even think I could get a car
Got my chevy serviced here. Felt the prices were high and that I was upsold on high profit services that are only marginally beneficial. If you are really telling me my recent model year commuter car can't handle 10% ethanol, what does that mean about the inherent quality of a Chevy vehicle?
Had an amazing experience purchasing a truck from Mo Toukhi. He was friendly, knowledgeable, and never pushy, which made the whole process feel relaxed and straightforward. Mo took the time to answer all my questions and helped me find a truck that fit both my needs and budget. The buying process couldn't have been any smoother working with him. I’d definitely recommend asking for Mo if you’re looking for a hassle-free car buying experience.
Both Joe Filipello and Nate were most helpful with making our vehicle purchase a good one.
My transmission was bad.Chuck was very, very helpful, very supportive.Especially through the warranty process, I would highly recommend and use them again
Great sales people and finance manager it was an overall good experience
(Translated by Google) The delivery was delayed… they told me 2:30pm and I called at 6pm and there was no one to answer and I had to wait until the next day (Original) Se retrasaron con la entrega… me dijeron 2:30pm y llame a las 6pm y no había quien me diera respuesta y me tocó esperar el día siguiente
Was there for oil change, tire rotation, transmission service and NYS inspection. Everything but the Inspection was completed in short order and as expected. Inspection couldn’t be completed due to a few modules not resetting. Stopped by twice so far to have them checked after time and miles still awaiting reset. Service writer has been most accommodating.