Have Confidence When Shopping Used With Our DePaula Pre-Owned Promise

There are many reasons why you might opt for a pre-owned vehicle over a new one for your Albany lifestyle. We get it. Finding a vehicle with the features you need at the right price for your budget is a tricky balance. But it’s one we are dedicated to finding with every person who partners with us.

Partnerships like ours are built on setting you up for success. This means we listen to your wants and needs and make finding your ideal used car simple, affordable, and rewarding.

Unlike our competitors in the area, we are dedicated to transparency and a customer-centered experience, so our community knows whom to trust when they need their next vehicle. Our commitment to developing lasting relationships with our customers has been with us since we opened our doors in 1980.

We know partnerships with our friends and neighbors start with providing support not only during the sale but throughout their entire ownership, which is why we offer the DePaula Pre-Owned Promise.

What Is the DePaula Pre-Owned Promise?

It’s only normal to want some reassurance when you buy a used vehicle. We want you to drive away safely and confident in your purchase, which is why our sales team doesn’t use high-pressure tactics or hidden administrative fees. But to give you even more confidence in your buy, you’ll get to take advantage of the following as part of our DePaula Pre-Owned Promise program:

• The CarBravo Certified Checklist Contains 126 Items: Because these are our highest-tier pre-owned options available, they get the premium treatment. We check everything from the engine, transmission, and battery to tires, body panels, and interior lighting.

• The BravoBudget Certified Checklist Contains 62 Items: As part of the CarBravo Certified Used Vehicles that we offer, we ensure these older options are still in fantastic shape by also putting them through a thorough multipoint inspection and reconditioning process. We make sure these vehicles are safe and well cared for so they last for all the miles to come and give you a smooth ride the whole time.

• CARFAX History Included: All our used vehicles, whether they are certified used through CarBravo or not, come with a CARFAX vehicle history report so you can see previous use, any accident reports, maintenance histories, and any prior damage. We want you to be informed about your purchase so you can make the best decision for you and know what you’re paying for.

• Free Oil Change & NYS Inspection: Keeping up with routine maintenance is the best way that we can ensure you get the most out of your investment. That’s why we start you out right with a free oil change. We will also perform your New York state inspection for free, so you can catch any potential issues before they require costly repairs. As we said, our team sets you up for success.

• Windshield Chip Repair Included: If you’ve driven on the local roads for any length of time, you’ll know how easily the smallest chip in your windshield can become a huge crack, messing with your visibility and diminishing the look and value of your vehicle. We want to prevent these kinds of things before they become huge issues that need fixing, because it protects your bottom line.

• 90-Day/4,000-Mile Limited Warranty: Starting you out on the road to success means making sure you’re covered if things go awry. That’s why we offer this warranty, to ensure that if a covered part needs fixing, you and your wallet are protected from the expense.

A Personalized and Transparent Shopping Experience

Apart from our DePaula Pre-Owned Promise, it’s also important to us that we curate a personalized experience for you. Whether shopping with us online or in person, you will find that we genuinely try to get to know you and your goals for your pre-owned vehicle. This not only helps us narrow down the selection but also gives us the chance to offer recommendations you might not have considered.

We know people dread spending hours haggling in a showroom. That’s why our online pricing matches our in-person pricing—there are no surprises when you walk through the door. Transparency is the key to our overall process. Being a pillar that the members of our community can trust for dependable cars and service means everything to us. We can’t be that if we are baiting you with one price online and switching it to a higher price when you sit down with our financing specialist. That’s just not how we operate.

If you have questions at any point in the process, we want you to ask us every question you have so we can solve the problem. Working with our team members means you can rest assured that you have all the information you need on pricing, vehicle history, and more, helping you drive away knowing your needs are met.

Finally, we strive to provide an inviting atmosphere for you and your family, from a comfortable customer lounge with workstations for those who need to work while their vehicle is being serviced, to complimentary Wi-Fi, a shuttle service, and more. At the end of the day, we want you to enjoy the time spent with us as much as we enjoy helping you find the right vehicle and maintaining it so you get the most out of your investment.

Why Drivers Choose Us for Their Pre-Owned Vehicle Needs

Our team works hard to acquire high-quality used vehicles and recondition them to be ready when you need your next car. Our Acquisition Specialist, Jacqueline Donlon, knows how to stock our used lot with reliable vehicles our customers actually want. Whether you are looking for an older model or a more recent used vehicle for updated tech, you can trust that she’s gone through to work to make sure your ideal model is at DePaula Chevrolet.

When her work is done, Joe Fifield and David Sevits, our Used Vehicle Managers, lead the charge to ensure our team of highly skilled technicians and reconditioning experts can do what they do best: get these cars detailed and looking like new.

We Care About Our Community

You will find that we are deeply rooted in the local Albany community. After all, we live here too, and we want to make sure our neighbors—and their vehicles—are well cared for.

For over a decade, General Motors has recognized our commitment to local drivers with the Mark of Excellence Award—but the real reward is seeing our neighbors drive home safely. We’ve also earned 11 consecutive GM Dealer of the Year Awards and six Chevrolet Genuine Leaders Awards. This recognition means a lot to us, but we still devote every day to being at least 1% better than we were the day before, and our customers are the reason for that.

We want you to know that when you have an automotive need, we have the tools, the process, and the drive to meet it in the most convenient way for you.

Connect With Us Today

As a family-owned company, we are committed to ensuring you and your family are safe on the roads, whether running errands or taking that long-awaited and well-earned road trip. This is why we work so hard to ensure the high quality of our pre-owned vehicles. We will also provide you with the one-on-one care you deserve and any assistance you need to narrow down our selection and find the ideal fit for your driving needs in and around Albany.

We care that you get home safely and that you’re driving a car you love and can rely on. It’s why we offer our Depaula Pre-Owned Promise, and it’s why we wake up every day striving to be better than the last. Browse our used car selection and meet our team today; we’ll answer your questions about our benefits and get you back on the road!