Why Shop for Your Next Used Vehicle With DePaula Rather Than Carvana?

Successfully purchasing a used car requires a trustworthy seller. Finding one is often easier said than done. It’s easy to start by writing off the sketchy used car lots. But, even once you’re discerning from a pool of sellers that may be trustworthy, that doesn’t automatically mean that they are personalized solutions or easy to work with. In an age where there are a lot of easy-to-access online solutions for purchasing vehicles, it can be difficult to know what’s legitimate, what’s not, and what’s best for you.

It may be tempting to look at a dealership like ours and think, “Why would I work with a dealership when I can just do it online.” Why should you consider working with DePaula Chevrolet rather than an online site like Carvana? Well, as a used car dealer in Albany, we are truly immersed in our local community, we know our drivers personally, and we provide the layer of personal touch and assistance that an online source simply cannot. We think there are some key reasons to buy with DePaula rather than Carvana, and we’d like to go through those today.

Online and In-Person Options

We don’t want anybody to get confused and think that purchasing with DePaula is equivalent to an in-person-only experience to contrast Carvana’s online-only approach. We provide great online resources and tools for every part of the process, from purchasing to financing. The difference, however, is that when you use our online tools, you are using the tools of a local dealership with real, familiar faces behind it, familiar faces that can provide that extra layer of personal support when you need it. On the other hand, Carvana is a huge, nationwide company whose online tools are managed as such, and it may be harder to get that personalized help when needed.

Our online tools are available to you as much or as little as you need them. If you want to conduct the whole process online, we make it easy for you to do it all from home. On the other hand, some of you may want to get the process started online but handle some of the more detailed aspects in person at our dealership, making for a bit of a hybrid experience; we think this can be a great way to go. Our goal is to make everything we offer—both our online and in-person resources—an opportunity rather than a hindrance. If the online process starts to feel limiting, then let’s meet in person; if you don’t feel like coming into the dealership, then, by all means, please feel free to use our great online tools.

Our mission is to be at the service of each and every one of our customers, providing service as they need it. Whether that’s online or in-person, we have the tools you need to conduct the process according to your terms.

You Can Take Advantage of Our DePaula Pre-Owned Promise

Once you’ve determined baseline trustworthiness and decided that a given vendor offers the solution style you’re looking for, it’s very important to consider any perks or incentives a vendor offers, as this could make a significant difference to your life practically and financially. Here at DePaula Chevrolet, our mission is to make sure that anyone and everyone who buys a used car from us gets far more than just an affordable, high-quality car. With our DePaula Pre-Owned Promise, anybody who purchases a used vehicle with us gets access to some great opportunities that you don’t get with other online-only vendors.

To begin, our promise includes the opportunity for every part of the process to be handled completely online. With opportunities for e-contracts as well as home delivery of the vehicle itself, our used vehicle customers are able to handle everything from the comfort of their own home. When we deliver the vehicle to your door, you’ll be given a free full tank of gas to give you the opportunity to break it in right away at no additional cost.

Chances are you’re going to like the car you purchase, and so your first oil change may come sooner than you expected. But, since you’ll be paying off the car, we don’t want the oil change to feel like an unnecessary expense. That’s why we offer two free oil changes on any GM Certified model, which bodes well for any of you seeking a Chevy or GMC. Even if you end up going with a non-GM Certified Model, we’re still happy to give you a free oil change just for doing business with us.

We understand that it takes some time to get used to the vehicle, so make sure you’re happy with it and comfortable with its health and capabilities. That’s why anybody who purchases a used vehicle here at DePaula gets a 90-day/400-mile Comprehensive Limited Warranty. If anything at all happens during that initial period, that’s on us, and we will take care of that without any cost or penalty to you. Now, chances are you won’t need to use the warranty since we hold high standards for all our used vehicles and check them carefully before even offering them as part of our inventory.

So, as you’re driving the vehicle and need ongoing assistance, we guarantee other great perks and resources, including free window chip repairs by appointment, ongoing access to our Auto Group Collision Center, and access to the DePaula Detail Department. And, of course, we want to make sure all of our drivers are up to date with all their inspections, so we’ll provide you with free annual New York State inspections, guaranteeing that you’re good to go for another year. Now, that’s certainly not something Carvana will do for you.

We’re immersed in the Albany community and want to take care of the specific needs of our local drivers. Our Pre-Owned Promise is designed to provide you with personalized benefits from a local source you can trust. When you purchase a used car with us, you get benefits that far exceed the vehicle itself.

Our Values Are What Defines Us

Online and in-person solutions provide great flexibility; money-saving perks are a huge bonus. However, the most important thing when deciding upon any vehicle vendor is to look into their values. Here at DePaula Chevy, our values are what propel us every single day. We truly believe in excellence, honesty, and transparency. We don’t think anything is gained by going halfway, nor do we think anything is gained by deceiving customers or hiding the truth. We have a firm commitment to operating on a “what you see is what you get” basis. Albany drivers can trust that when they shop with DePaula, they’re getting exactly what they want.

At the end of the day, we are a people-first team, both towards our team and you, our customers. Your needs as the customer are our first and only priority. If your needs are not met, our work is for nothing, so we work tirelessly to make sure that you experience a comfortable, efficient, easy, and transparent purchasing experience. When it comes to purchasing a used car, we believe that’s the only way to do business. So, while there are the Carvanas of the world offering generalized online solutions, we invite all of our Albany drivers to come experience the flexibility of our personalized, local solution.